Privacy Policy

At Chavalo Tech, accessible from https://www.chavalotech.com/, one of our main priorities is the privacy of our users. This Privacy Policy document contains types of information that is collected and recorded by Chavalo Tech apps and how we use them.

This Privacy Policy applies only to our mobile apps and website and is valid for users of our mobile apps and visitors to our website with regards to the information that they shared and/or collect in those platforms. This policy is not applicable to any information collected offline or via channels other than our mobile apps or this website. Our Privacy Policy was created with the help of the Free Privacy Policy Generator.


Information We Collect

Information You Provide. When you register in our mobile apps or our website, use them, complete forms, participate in skills tests or surveys, or use our apps or our website as collaborator, we may ask you to provide certain personal information, including a valid email address or Facebook or Google account login details and username. We may also ask you to provide or otherwise collect additional information, such as your name, profile details, physical address or billing information, telephone number or other contact details, transactional information, payment information (for example, in certain cases we may process your payment method and credit card number), and information and files uploaded by you to our apps or our website. We also collect information about or contained in your communications with our mobile apps or our website as well as any of your posts, submissions, or communication with other users of our mobile apps or our website.

Information We Collect Automatically. We collect information while you access, browse, view or otherwise use our mobile apps and our website. In other words, when you access our mobile apps or our website we collect personal information on your usage of those platforms, including transactions and communications with other users, your searches, the pages you visited, as well as other actions on our mobile apps or our website. We may collect, use, and process the information relating to such usage, including geo-location information, IP address, device and connection information, browser information and web-log information, and the URLs of the web pages you've viewed or engaged with before or after using our mobile apps or our website. We also collect and process information relating to the use of cookies and similar technologies, as detailed below. We use that information to provide you our services, enhance user experience, personalize your browsing experience as well as monitor our mobile apps and our website for preventing fraud and inappropriate content or behavior.

Additionally, in order to improve your experience on our mobile apps and our website, we have implemented impression reporting. While you view our ads, we gather user Global Unique Identifier, HTTP request data such as user agent, IP, host, URL, country/continent from which the request was made, browser info, and device/operating system/operating system version.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How Do We Use The Information Collected?

We may use your personal information for the following purposes:

  • To provide you with quality service and security, to operate our mobile apps or our website, to perform our obligations to you and to develop and improve our service. For example, we may use personal information to verify your identity. We also may use this information to establish and set up your account, verify or re-issue a password, log your activity, enable your communications with other users, provide customer support, or contact you if necessary. The information helps us to develop and improve our services, to understand and analyze our performance as well as your preferences and performance and to customize and personalize our services and enhance your experience.
  • To ensure marketplace integrity, prevent fraud and maintain a safe and secure marketplace and services. For example, we may use personal information to monitor, track, and prevent fraudulent activities and other inappropriate activities, monitor content integrity, conduct security investigations and risk assessments, verify or authenticate information provided by you, and comply with applicable laws. We may conduct certain behavioral analytics to achieve the above objectives and in limited cases, if we detect activity that we think poses a risk to Chavalo Tech, other users, our community, or third parties, automated processes may restrict or limit your ability to use our mobile apps or our website.
  • To contact you, as requested by you or as otherwise approved by you or permitted according to this Policy.

How Long Do We Keep Personal Information?

We apply a general rule of keeping personal information only for as long as is required to fulfill the purpose for which it was collected. However, in some circumstances, we will retain your personal information for longer periods of time. We will retain personal information for the following purposes:

  • As long as it is necessary and relevant for our operations, e.g. so that we have an accurate record of your dealings with us in the event of any complaints or challenge; and
  • In relation to personal information from closed accounts to comply with applicable laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, or take other actions as permitted by law.

Children's Information

We encourage parents and guardians to observe, participate in, and/or monitor and guide their children's online activity. Chavalo Tech does not knowingly collect any Personal Identifiable Information from children under the age of 13.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access - You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure - You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.